Grammarly

Senior Technical Writer and Content Designer – Design Foundations team

Contract: March 2025-July 2025

As the Senior Technical Writer on the Design Foundations team at Grammarly, I spent my days building content bridges between the technical and the human. It’s part detective work, part diplomacy, and entirely about writing with the humans building with the design system and the users on the other end of those products in mind.

Design system documentation requires content that forms two pillars: the complexity of what we’re building and the directness of what designers and engineers both need to understand. I write guidelines that help everyone involved in a project get on the same verbal and visual, ensuring the Grammarly brand voice stays consistent whether someone’s designing a user error validation, coding an animated icon, or finding just the right CTA wording.

Half my job was digging and listening. Through custom research and stakeholder interviews, I uncovered what our creative people actually need (versus what we assume they need) and built content frameworks that can grow with our product. Excitingly, that’s had me cross-collaborating with Growth and UXMR teams as a Content Designer clacking away at inventive naming conventions and incorporating best practices into discount language and legal disclaimers.

There’s something deeply satisfying about watching disparate teams suddenly start speaking the same language – literally and figuratively. When designers, engineers, and writers can all reference the same guidelines and feel confident they’re building something cohesive, that’s when the real magic happens. It’s content strategy as infrastructure – invisible when it’s working, essential when it’s not.

Below you’ll find examples of the design system documentation site content I produced while at Grammarly.

Documentation for the feedback survey component and error message patterns were net-new articles. Additionally, I utilized the design system itself to build the example imagery for these articles.

Collaborations for the creation of these articles included working with technical designers, design system engineers, and accessibility designers.